Explore Job Profiles

PASSPORT TO YOUR CAREER

Explore Job Profiles

Discover the different jobs available across hospitality and tourism. Learn what each role involves, explore everyday tasks and discover the skills you could use at work.

Find a Job That Interests You

Explore the job profiles below. Each profile introduces a role and helps you learn more about working in hospitality and tourism.

Food & Drink

Explore roles that involve preparing food and drinks, serving customers and creating great dining experiences.

Barista

Discover what it takes to become a barista, including the skills, requirements, training options and opportunities to grow your career.

Bar Attendant

Explore what working as a bar attendant involves, what you need to get started, available training and where this career could lead.

Banquet Attendant

Explore how to get started as a banquet attendant, including role requirements, relevant training and opportunities to develop your hospitality career.

Chef

Find out what it takes to become a chef, from the skills and qualifications you may need to training pathways and future career opportunities.

Cook

Explore the requirements for becoming a cook, the training that can help you get started and the opportunities to develop your skills.

Kitchen Hand

Learn about working as a kitchen hand, including what employers look for, how to get started and opportunities to progress in hospitality.

Waitperson

Discover the skills and requirements for becoming a waitperson, explore training options and learn how you could progress in hospitality.

Accommodation & Guest Services

Explore roles that involve preparing food and drinks, serving customers and creating great dining experiences.

Concierge

Discover what it takes to become a concierge, including the skills, requirements, training options and potential career pathways.

Guest Service Agent

Learn about becoming a guest service agent, from the requirements and useful training to opportunities for career progression in accommodation.

Housekeeper

Explore what you need to become a housekeeper, including the skills employers value, training options and opportunities to progress.

Porter

Find out how to get started as a porter, what the role requires, what training may be available and where the experience could lead.

Valet

Discover the requirements for working as a valet, the skills and training that may help you get started and potential career opportunities.

Public Area Attendant

Explore what it takes to become a public area attendant, including role requirements, training options and possible pathways into other hospitality roles.

Tourism & Experiences

Explore roles that involve preparing food and drinks, serving customers and creating great dining experiences.

Tour Guide

Discover how to become a tour guide, including the skills and requirements, relevant training and opportunities to build a career in tourism.

Tourism Information Officer

Learn what it takes to become a tourism information officer, explore training options and discover possible career progression in tourism.

Cruise Host

Explore a career as a cruise host, including the requirements, useful training and opportunities to develop your experience in tourism and guest services.

Events & Venues

Explore roles that involve preparing food and drinks, serving customers and creating great dining experiences.

Event Setup Staff

Discover how to get started in event setup, what the role requires, what training may help and where experience could lead.

Usher

Find out what you need to work as an usher, including the skills employers look for, training options and opportunities to progress in events and venues.

Maintenance & Outdoors

Explore roles that involve preparing food and drinks, serving customers and creating great dining experiences.

Groundskeeper

Learn what it takes to become a groundskeeper, including the skills, training and experience that can help you build a career in outdoor maintenance.

Maintenance Worker

Explore the requirements for becoming a maintenance worker, including relevant skills, training options and opportunities to specialise or progress.

Keep Exploring

There are lots of ways to discover your future in hospitality and tourism. Watch career videos, take the career quiz or explore the Passport to Your Career toolkit to find out where your interests could take you.